Legal

Terms of Service

Last update: July 2, 2025

1. General Provisions

These Terms of Service define the rules for using the Vizzy website, available at www.pinmappro.com (hereinafter: “Service”).

The owner and administrator of the Service is Halo Sp. z o.o. with its registered office at ul. Warszawska 40/2A, 40-008 Katowice, Poland, Tax ID (NIP): 9542880835, REGON: 54046242600000, entered in the Register of Entrepreneurs of the National Court Register, maintained by the District Court for Katowice-East in Katowice, VIII Commercial Division of the National Court Register under number KRS 0001145505 (hereinafter: “Service Provider”).

These Terms are made available free of charge through the Service in a form that allows its acquisition, reproduction and preservation. Each User is obliged to familiarize themselves with the Terms before starting to use the Service.

2. Definitions

For the purposes of these Terms, the following terms mean:

  • Service: Vizzy website, available at www.pinmappro.com;
  • User: a natural person with full legal capacity, a legal entity or an organizational unit without legal personality to which the law grants legal capacity, using the Service;
  • Local Business: a business entity using the Service to optimize its visibility in Google Maps and local search results;
  • Optimization: a set of activities aimed at improving the visibility and positioning of a Local Business in Google Maps, Google Business Profile and local search results;
  • Pin Positioning: the process of optimizing a business location in Google Maps to increase its visibility to users searching for services in a given geographical area;
  • Reporting: the process of monitoring and reporting on the effects of optimization activities, performed using the Service Provider’s own tools and methodology;
  • Account: a set of resources and permissions within the Service assigned to a specific User;
  • Agreement: an agreement for the provision of electronic services concluded between the User and the Service Provider upon commencement of use of the Service.

3. Types and Scope of Services

Within the Service, the Service Provider provides the following services:

  • Automatic optimization of positioning in Google Maps;
  • Increasing business pin visibility in local search results;
  • Google Business Profile optimization;
  • Building local SEO signals;
  • Generating directional traffic to business location;
  • Creating and optimizing local content;
  • Monitoring positions in Google Maps;
  • Reporting on the effectiveness of optimization activities;
  • Technical support for local optimization.

4. Technical Requirements

To use the Service, the following is required:

  • Device with Internet access;
  • Current version web browser (Chrome, Firefox, Safari, Edge);
  • Active email address;
  • JavaScript enabled;
  • Cookies enabled.

5. Registration and Account

Using the full functionality of the Service requires registration and account creation.

Registration is done by filling out the registration form and accepting the Terms.

The User is obliged to provide true and current data during registration.

The User is responsible for maintaining the confidentiality of their account password.

6. Rules for Using the Service

The User agrees to:

  • Use the Service in accordance with its intended purpose;
  • Not undertake actions that may disrupt the functioning of the Service;
  • Not violate the rights of other Users;
  • Comply with the law and the provisions of the Terms;
  • Not transmit unlawful content.

7. Payments and Subscriptions

Using optimization services requires purchasing an appropriate subscription plan.

Available subscription plans with prices are presented in the Service.

Payments are processed through an external payment operator, Stripe.

The subscription renews automatically according to the selected billing period.

The User may cancel the subscription at any time.

8. Intellectual Property Rights

All content available in the Service, including texts, graphics, logos, icons, images, sound recordings, software, are the property of the Service Provider or third parties and are protected by copyright.

The User does not acquire any rights to the content available in the Service beyond the right to use them in accordance with the Terms.

9. Liability

The Service Provider makes every effort to ensure that the Service operates continuously and without failure.

The Service Provider does not guarantee specific positions in Google Maps, as they depend on Google’s algorithms.

The Service Provider is not liable for:

  • Interruptions in access to the Service resulting from technical reasons;
  • Damage resulting from improper use of the Service by the User;
  • Content transmitted by Users;
  • Changes in Google Maps algorithms.

10. Complaints

The User has the right to file a complaint regarding the functioning of the Service.

Complaints should be sent to the email address: contact@pinmappro.com

The complaint should contain: User data, problem description, request.

The Service Provider considers the complaint within 14 days of receipt.

11. Withdrawal from the Agreement

The consumer has the right to withdraw from a distance contract within 14 days without giving any reason.

The right to withdraw from the agreement does not apply in the case of service provision if the Service Provider has fully performed the service with the consumer’s express consent.

12. Changes to the Terms

The Service Provider reserves the right to change the Terms.

Users will be informed about changes to the Terms via email and a message in the Service.

Changes come into effect 14 days after informing Users.

13. Final Provisions

In matters not regulated by the Terms, Polish law shall apply.

Any disputes will be resolved by the court competent for the Service Provider’s registered office.

The Terms come into force on July 1, 2025.